Contact 1Win India

With any questions or comments regarding your experience with 1Win India, please reach out to our support team any time, any day. We are more than happy to assist you with any inquiries regarding your account, bonuses, rules for the games, questions regarding payments, or our quick and friendly responses. All support for our valued Indian users can be provided in Hindi and English. We always maintain your privacy and security with the highest importance, and all issues like application downloads and issues with bet settlements or legal hurdles are all resolved using the support experience of our trained professionals. We provide clear, concise, and prompt responses to all your requests, with solutions tailored to the unique problems you face. Along with thousands of users who smile while using our helpdesk, you can also enjoy the uninterrupted fun on your platform. We are customer-oriented, and therefore your requests absolutely must be fulfilled. Disregarding the circumstances, contact us. You will never regret using 1Win – We will always be there for you, ready to improve your overall experience.

Send Us a Message and Get Assistance Right Away

You can see the fastest way to communicate with us is through the live chat feature which is available on our website and mobile app of 1Win India. Click on the chatbox, type down your query, and a support staff member will answer you in a couple of seconds. This is available 24 hours a day, 7 days a week. This is a perfect way to get assistance when you are experiencing issues with live betting and want assistance during the IPL or if you want clarification on a casino promotion. There is no waiting on the line, just a discussion in your language of choice. From tech issues to general questions, our employees are ready to answer. We just want you to go back to the game, it’s that simple. We will have to keep your chat confidential and anonymous which is why the only accessible information is for quality assurance.

Contact Form Submission

Please use the easy contact form located within your dashboard or at the bottom of the page for any non urgent queries which require intricate descriptions. You simply need to provide your full name, email and/or phone number associated with the account, and select a category (payments, bonuses, etc. ) and provide a detailed description of your concern. We generally respond to all queries within the hour and on the method of your choice. This is most suitable for suggestions on how to improve coverage on Indian sports, feedback for new features, or detailed communication on how to help with the verification process. You are welcome to send us screenshots, you are enabled to send us attachments. We aim to answer all inquiries with a high level of detail, courtesy, and try to resolve the issue to the best of our abilities in a single attempt.

Support for Responsible Gaming Issues

If you have concerns about limits, breaks or if the well-being of players is a concern, do not hesitate to get in contact with our team of specialists who are trained to provide you with the help you need. You may contact them the same way you contact us (live chat or the form) and use the subject ‘Responsible Gaming’ to get moved to the front of the line. We have no capacity to help, but provide the tools and information to avoid judgment and provide the best self-control on the use of the platform to maintain healthy ecosystem.